Friday, January 03, 2014

Date to Timestamp Conversion during PeopleTools Upgrade

This blog posting describes a script to convert Oracle date columns to Timestamps as used from PeopleTools 8.50 but only rebuilding those indexes that reference those columns, rather than drop and recreate every index in the system, thus producing a significant saving of time during the upgrade.

(A longer version of this article is available on my website)

I am working on a PeopleSoft upgrade project.  We are going from PeopleTools 8.49 to 8.53.  One of the things that happens is that some date columns in the Oracle database become timestamps.

Timestamps were introduced by Oracle in version 10g of the database, and provide the ability to store times accurate to the nanosecond (although the default is microsecond). Dates are accurate to the whole second.

There are 3 types of temporal column in PeopleSoft as defined on PSDBFIELD.  Prior to PeopleTools 8.50 they all become Oracle date columns in the database.  However, from PeopleTools 8.50; Time and DateTime fields are built as TimeStamp columns.if bit 5 of PSSTATUS.DATABASE_OPTIONS (value 32) is set.

PeopleTools Field Type
Database Column Type
PeopleTools <= 8.49 PeopleTools >= 8.50
4 Date DATE DATE
5 Time DATE TIMESTAMP
6 DateTime DATE TIMESTAMP

Timestamps must be handled differently to dates in SQL.  Some date arithmetic must be done differently, in particular the difference between two timestamps is a timestamp rather than a number of days.  Therefore this setting also controls how PeopleCode date macros expand on Oracle.

During the upgrade, PeopleSoft Change Assistant simply alters all the Time and DateTime columns from dates to timestamps.  This generally works well.  The data value doesn't appear to get longer, so the block doesn't run out of room leading to row migration, and so it isn't necessary to rebuild every table that is affected.

However, there are some limitations. If the column being converted to a timestamp falls into one of the following categories you will get an error.
  • The column is a key column in a function-based index.
  • The table or index is partitioned by the column.
The functional key index issue has not affected many customers because the upgrade template drops all the indexes before altering the tables and rebuilding them again.

However, dropping and recreating all these indexes can be very time consuming and increases the duration of the outage required to perform the upgrade.  This has been my incentive to find a better way.

Function-Based Indexes
PeopleSoft Application Designer defines some key and search fields as descending.  The rows in components and the results of search dialogue are sorted on the key fields in the order specified.  Application Designer then indexes these columns in descending order (prior to PeopleTools 8 and since PeopleTools 8.47).  If any column in an Oracle index is in descending order the index is created as a function-based index.  Consequently, there can be a lot of descending indexes in a PeopleSoft system!  HR systems are particularly affected because many tables are effective-dated, and the field EFFDT is usually a descending key field.

It is not possible to alter a column to a timestamp if it appears anywhere in a function-based index. You get the following error:
ORA-30556: functional index is defined on the column to be modified 

Partitioning
Partitioning is not something that you usually encounter in a vanilla PeopleSoft system, but it can be added by customisation.  You generate the necessary DDL yourself if you want to use it. However, from PeopleTools 8.51 Application Designer will preserve existing partitioning.

In the system on which I am working, when partitioned the audit tables by AUDIT_STAMP which is a DateTime field.
ORA-14060: data type or length of an table partitioning column may not be changed 
We have had no alternative but to rebuild these tables and repopulate the data. This has also dealt with all locally partitioned indexes.

We have also found that we have one global index partitioned on a timestamp.
ORA-14061: data type or length of an index partitioning column may not be changed 
We also have had to drop this index in order to alter the table.

My Approach
We have had no alternative but to rebuild and repopulate our partitioned audit tables which are partitioned by a DateTime field.  However, that is what we did when we first partitioned them.  The scripts are very similar to those generated by Application Designer.  The table is renamed, a new one is built, and the data is copied.  In our case these scripts are built with a PL/SQL utility.  This also addressed the need to rebuild the locally partitioned indexes..

To minimize the number of indexes which must be rebuilt I have written a PL/SQL script (http://www2.go-faster.co.uk/scripts/gfc_desc_timestamp_index.sql) that:
  • identifies the indexes that need to be dropped.
  • captures the DDL to recreate the indexes using DBMS_METADATA and stores it in a table,
  • drops the indexes,
  • alters the columns that cannot be altered with the index in place,
  • recreates the index.
The script successfully handles partitioned function-based indexes.

On this particular HR system we only rebuilt about 400 indexes instead of over 10000. Now the standard PeopleSoft upgrade template can be run without dropping or recreating any further indexes.

Thursday, January 02, 2014

Minimum Number of Recycling Server Processes

When I rebuilt my demo system (some while ago) with PeopleTools 8.52, I noticed a new message generated by ubbgen in PeopleTools 8.52 when the minimum number of recycling servers is set to 1.

WARNING: PSAPPSRV, PSSAMSRV, PSQRYSRV, PSQCKSRV, PSPPMSRV and PSANALYTICSRV are configured with Min instance set to 1. 
To avoid loss of service, configure Min instance to at least 2.

What Produces the Message?
ubbgen is the PeopleSoft utility that merges the template file (psappsrv.ubx) with the configuration file (psappsrv.cfg) file to produce the Tuxedo configuration file (psappsrv.ubb) and the environment file (psappsrv.env). It is invoked by psadmin during Tuxedo domain configuration.
ubbgen -t psappsrv.ubx -c psappsrv.cfg -o psappsrv.ubb -v psappsrv.val -q y -u PUBSUB=n/QUICKSRV=n/QUERYSRV=n/JOLT=y/JRAD=n/DBGSRV=n/RENSRV=n/MCF=n/PPM=n/ANALYTICSRV=n
The message is produced at this time.

Recycling Servers
Several servers in a PeopleSoft application Server domain recycle after they have handled a number of services. Recycling is a PeopleSoft behaviour and not a Tuxedo behaviour.  It is controlled by the Recycle Count parameter in the PeopleSoft configuration file (psappsrv.cfg).  This parameter is not referenced in the template file (psappsrv.ubx).

[PSAPPSRV]
;=========================================================================
; Settings for PSAPPSRV
;=========================================================================

;-------------------------------------------------------------------------
; UBBGEN settings
Min Instances=2
Max Instances=3
Service Timeout=0

;-------------------------------------------------------------------------
; Number of services after which PSAPPSRV will automatically restart.
; If the recycle count is set to zero, PSAPPSRV will never be recycled.
; The default value is zero.
; Dynamic change allowed for Recycle Count
Recycle Count=1000

PeopleSoft first started using BEA Tuxedo (as it was then) in PeopleTools 6 to remote call Cobol processes in the Financials product.  The Application Server was introduced in PeopleTools 7.  PSAPPSRV had recycling from the first release.  Legend has it that the engineers at Tuxedo where horrified when they heard that PeopleSoft had introduced recycling to resolve problems created by dynamic memory allocation and deallocation by the Panel Processor (now known as the component Processor).

Tuxedo servers are supposed to be robust, long lived and not require to be regularly restarted.  Hence the server restart functionality in Tuxedo is only designed to be invoked in the rare occasions when a server process crashes.  Server processes are started by the Restart Server (restartsrv), and only one process can be started concurrently.

The minimum of 2 applies to the following servers because they can both recycle and be configured to spawn additional instances on demand PSAPPSRV, PSANALYTICSRV, PSSAMSRV, PSQCKSRV, PSQRYSRV, PSPUBHND, PSSUBHND, PSBRKHND.  In the delivered configuration file for the developer domain, recycling is disabled for several servers by setting the recycle count to zero.  However, the message is produced by ubbgen irrespective of the value of recycle count.

The message handler servers can be set to have just a single instance, without producing any warning.  They only consume messages from the dispatcher processes so their temporary disappearance will not cause user errors.

What Happens When The Only Server Recycles?
Tuxedo server processes consume service requests placed on queues.  When a server starts up, it advertises its services on the Bulletin Board.  Tuxedo processes that submit requests (mostly the JSH processes, but also the message dispatcher processes, the Process Scheduler) look up on the Bulletin Board where a service is advertised and place it on the appropriate queue.

When a server process performs an orderly shutdown (as it does during a recycle) it removes the adverts for its services (the command is unadvertise).  If a process crashes the Bulletin Board Liaison process (BBL) detects the crash and cleans the Bullentin Board. When all services advertised on a queue have been unadvertised, the queue is also removed from the Bulletin Board.  If the process submitting the service request cannot find any server advertising a service it generates an error.  
074001.GO-FASTER-6!JSH.3124.5736.-2: JOLT_CAT:1043: "ERROR: tpacall() call failed, tperrno = 6"
This is why the minimum is 2.  If you recycled the only server process, it is possible for someone to produce this error (see also Minimum Number of Application Server Processes).

Should I set the minimum higher than 2?
The number of services handled by different server processes on the same queue is usually uneven because the service is handled by the first free server.  Therefore it is rare for the processes will reach the recycle count simultaneously, but it can still happen.  Even in a quiet system that doesn't have sufficient activity to justify 3 PSAPPSRVs, I prefer to set the minimum number of servers to at least 3. 

Debugger
NB: If the debugger process is enabled then PSADMIN will force the minimum and maximum number of PSAPPSRV processes to at least 2.  ubbgen will actually update psappsrv.cfg.
Warning:  PSAPPSRV Min Instances too small, setting to 2 for debugger.

Thursday, December 20, 2012

No DBA is an Island

Introduction

I gave an OakTalk at the UKOUG2012 conference. This article is based upon the notes for that talk. It is not a technical article, just an opinion piece.
I have always described myself as a DBA, although it has been many years since I had day-to-day responsibility for a production database.  My day job is about performance, helping people to get the best possible performance from their PeopleSoft systems.  That can involve anything from tuning a specific SQL statement, to changing how the database, middleware, or application has been configured, through to standing back and looking at the way the architecture has been put together.  Lots of people have to work together on any system, and I frequently work with people for whom the database is not their home
The concept of the division of labour is nothing new.  Plato suggested the ‘minimum state would consist of four or five men’.  Adam Smith (possibly inspired by Henri-Louis Duhamel du Monceau) famously took the manufacture of pins as his example.  Businesses must break tasks down into manageable units, and as they do each person’s job becomes progressively more specific and specialised. 
IT is no exception.  The modern IT department is broken down into teams of administrators.  We have desktop teams, network teams, application administrators, middleware teams, DBA, operating system admins, storage area network teams.  In some places, I have seen DBA teams broken down into a core database team and separate application DBA teams for each major application.  Every tier and technology has its team, each with specialist knowledge and skills. Such are the tribes of IT.
I have heard these groupings described as verticals, or stove-pipes, or silos.  The clue is in the name.  The problem that I perceive is that these groups are not always good at communicating with each other, and when something goes wrong, they are not always above blaming one another.

What is IT for? 

A modern company simply couldn’t function without IT.  The business systems that we, as IT professionals design, build and manage are fundamental to the companies in which we work.  There will be lots of different systems that do stuff.  Different companies will do slightly different stuff.  Absolute minimum, you need a PC that can connect to things.  There will always be e-mail. There will be a Finance system to track the money.  There will be some form of HR system to track employees.  There will be a payroll system to pay the employees.  If a company sells widgets, there will be some form of stock control, and some form of logistics to manage its movement.  Those systems will communicate with each other. Lots of systems, and it doesn’t really matter what the system is.  The point is that every system will need the services provided by several of those IT silos. Each system is a chain of technology that is laid horizontally across those IT silos. At one end you have users, and at the other end, you probably have physical spinning disks (for now).  Over time, those chains have come to exist of every more links.

The DBA’s view?

I described myself as a DBA, because that is the tribe I came from. However, I firmly believe, if I was still a day-to-day production DBA, that in order to do my job properly, I would occasionally need to look out from my silo and not just to look at the neighbouring silos along the chains of technology, but all the silos on the chains, and sometimes even outside IT department.
I believe that the DBA is well placed and appropriately skilled to asses most aspects of a system.  Let me illustrate this with 2 examples

Example 1: Two Temporary Tablespace

I have seen more than one HR system where the temporary tablespace has been allowed to grow hugely, sometimes hundreds of GB, in response to space errors. Each time, the root cause has been users running ad-hoc queries concurrently with critical batch processes. So, I have suggested that they use two temporary tablespaces.
•    One for regular processing – on-line transaction processing, regular and scheduled batch processes.
•    Another for ad-hoc queries whether submitted by ad-hoc database users or by the application’s ad-hoc query tool.
As a DBA, that seems like a straight forward technical decision.  It will protect the critical batches from out of space errors that occur when the temp space has been consumed by the ad-hoc queries.  It allows me to regulate bad queries by restricting their temporary tablespace consumption limiting their effect on the system while they run for hours on end while they copy data into the temporary tablespace (and before anybody asks, we are also thinking about Oracle resource manager).
But it isn’t as simple as that.  It requires a different relationship between the users and their application support team.  Now, when a query crashes with an out of space error we don’t just extend the temporary tablespace, we need to examine the query and consider how it can be improved. Meanwhile, the users have to understand that this approach is for the greater good of the system, and in time it will also improve their query performance.
It is no longer just a technical problem.  It has become political.  It needs to be sold to the users, and it needs a change in the business process.  So the DBA needs to talk to people outside their silo, and sometimes even outside IT.

Example 2: Archiving

I work on an Time & Labor and Payroll system that has run for 4 years without any archiving.  We have 4 years of schedule data.  4 years of reported time.  4 years of payroll data. 4 years of audit data.  We now have a 4TB OLTP database. Archiving was de-scoped from the initial implementation.
How have we survived this long?  Many of the tables that hold this data have been partitioned, mostly on a time basis – that is to say that different periods of time are different partitions.  In many cases, but by no means all, the long tail of history is hidden by partition elimination.  Partitioning was introduced to improve performance, but the design of the partitioning always had an eye to future archiving.
With or without partitioning, keeping all the data forever is not an option.  Quite apart from data security and performance, the size of the database is becoming a challenge.  Periodically, we have to copy the production database into various development and test environments.  We trim some history from some of those environments, but size is still a challenge.
So we had to look at archive and purge.  So the first step it to understand the application, and then work out with the business users at what point do they at least no longer need the data to operate their process, and at what point can we ultimately purge the data entirely from the database. 
We are about to deliver the first tranche of archiving into one functional area.  Conceptually our process is very simple.  Some data we can purge, often by dropping partitions.  Some data we have had to keep for ad-hoc query.  Where possible, we use partition exchange to exchange historical partitions into archive tables.  We have also been very successful in using table compression to further reduce the overall database size.
Archive and purge is going to be a regular, rolling process - at least monthly.  It is going to be done without any system outage, and it will as far as possible be automated.  Therefore, we have had to build some of these processes into the application not least so the application support team has visibility. The archive process is sensitive to the system date and some application data. So it has had to involve developers.
We have created a meta-data driven PL/SQL package, effectively an API, to do all the partition handling and compression. The developers call that from their processes.
It takes someone who is, if not a DBA, then very database aware to design the concept (and you’ve probably guessed correctly that in this case that DBA is me). That person also needs to have some understanding of the application and how the application data fits together. I think it is also essential, at least for the largest and most critical systems, that the DBA understands how the business uses the application.  The DBA can’t do this hiding in their silo.

Conclusion

I have heard it said that some production DBAs think their job is to make sure nothing happens; by making sure that nothing happens. Business is not about maintaining the status quo.  Businesses talk about bigger, better, cheaper, faster. You can track the pulse of a business by measuring its critical IT systems. A DBA’s job is not to hold the tide back, but to make sure that the systems we tend are fit for purpose, and continue so to be. We need to be proactive. Sometimes, we should go out and be consultants, look for improvements, initiate changes, and advise on developments.
Therefore, if you are a production DBA hiding in your silo, send not to know for whom the bell tolls, it tolls for thee.

Friday, November 23, 2012

PeopleTools 8.52 Application Engine sets MODULE and ACTION

Update 4.3.2015: See also Undocumented Application Engine Parameter: EnableAEMonitoring

I have written and spoken often about the huge importance of instrumentation in an application. PeopleSoft introduced internal instrumentation to PeopleTools 8.44 for its own Performance Monitor that works on any platform. Since PeopleTools 7.53, when running on an Oracle database, PeopleTools also calls the Oracle supplied package dbms_application_info package to set the module and action for the session. The values set were not particularly useful, so I wrote a PL/SQL package (psftapi) and trigger to set the module and action attributes when a process started.

In PeopleTools 8.50 this instrumentation was enhanced to set module and action to the component and page name in the PIA. These values appear in Oracle Enterprise Manager and Active Session History (ASH). They can be used to profile components.

Now, in PeopleTools 8.52 Application Engine has been enhanced to set the action to the full Application Engine step name.

To illustrate what happens, I have produced an Oracle Extended SQL Trace for the process, but I have shown only the lines in a SQL Trace file with 3 asterisks. So you can see MODULE and ACTION being set (and some other timestamp information). The lines in italic were emitted when module and action were set by my psftapi package, in which I simply set the MODULE to the Application Engine program name.
*** 2012-11-22 21:47:38.282
*** SESSION ID:(7.2237) 2012-11-22 21:47:38.282
*** CLIENT ID:(PS) 2012-11-22 21:47:38.282
*** SERVICE NAME:(HCM91) 2012-11-22 21:47:38.282
*** MODULE NAME:(PSPMCSOSUM) 2012-11-22 21:47:38.282
*** ACTION NAME:(PI=867:Processing) 2012-11-22 21:47:38.282
*** MODULE NAME:(PSAE.PSPMCSOSUM.1448) 2012-11-22 21:47:38.419
*** ACTION NAME:(PSPMCSOSUM) 2012-11-22 21:47:38.419
*** ACTION NAME:(PSPMCSOSUM.MAIN.STATS.S) 2012-11-22 21:47:38.420
*** 2012-11-22 21:47:38.588
*** ACTION NAME:(PSPMCSOSUM.MAIN.CTL.P) 2012-11-22 21:47:38.919
*** ACTION NAME:(PSPMCSOSUM.MAIN.SELECT.C) 2012-11-22 21:47:38.937
*** ACTION NAME:(PSPMCSOSUM.GETCNT.CNT.P) 2012-11-22 21:47:38.963
…
*** ACTION NAME:(PSPMCSOSUM.MAIN.SELECT.C) 2012-11-22 21:48:15.168
*** ACTION NAME:(PSPMCSOSUM.GETCNT.CNT.P) 2012-11-22 21:48:15.168
*** ACTION NAME:(PSPMCSOSUM.MAIN.Close.P) 2012-11-22 21:48:15.197
*** ACTION NAME:(PI=867:Success) 2012-11-22 21:48:15.201

Application Engine also sets the MODULE attribute.  In the above example it was set to PSAE.PSPMCSOSUM.1448.  The string is composed of three parts.
  • PSAE indicates that it was running Application Engine. It sets the same value for both stand-alone and Tuxedo server Application Engine processes.
  • PSPMCSOSUM was the name of the Application Engine Program
  • 1448 was the operating system process ID of the Application Engine process.  This value is recorded in the column SESSIONIDNUM on the table PSPRCSQUE.
The inclusion of the SESSIONIDNUM is useful because it is possible to determine the process instance.  If you have multiple instances of the same Application Engine program running concurrently, you can work out which ASH samples correspond to which process instance by matching the session ID.

SELECT  r.prcsinstance, h.module, h.action, sum(1) ash_secs
FROM v$active_Session_history h
, psprcsque q
, psprcsrqst r
WHERE r.prcsinstance = q.prcsinstance
AND h.module = 'PSAE.'||q.prcsname||'.'||q.sessionidnum
AND h.sample_time BETWEEN r.begindttm AND NVL(r.enddttm,SYSDATE)
and r.prcsinstance = 867
GROUP BY r.prcsinstance, h.module, h.action
ORDER BY ash_secs DESC
/

PRCSINSTANCE MODULE               ACTION                    ASH_SECS
------------ -------------------- ------------------------- --------
         867 PSAE.PSPMCSOSUM.1448 PSPMCSOSUM.GETCNT.CNT.P          7
         867 PSAE.PSPMCSOSUM.1448 PSPMCSOSUM.MAIN.STATS.S          1

Unfortunately, this change to MODULE also means that it is no longer possible to enable trace by setting a watchpoint (as I blogged previously).  It no longer works with Application Engine because it is not possible to predict the value of the SESSIONIDNUM in MODULE.

I am testing with 8.52.12 and have found a significant problem. Application Engine doesn't set the action on DO SELECT statements. The first statement in the trace extract below does come from PSPMCSOSUM.MAIN.CTL PeopleCode, however, the second SQL statement actually comes from PSPMCSOSUM.MAIN.SELECT.D, but the absence of another action line would lead you to believe the statement came from the preceding PeopleCode step.
*** ACTION NAME:(PSPMCSOSUM.MAIN.CTL.P) 2012-11-22 21:47:38.919
WAIT #0: nam='SQL*Net message to client' ela= 0 driver id=1413697536 #bytes=1 p3=0 obj#=-40016373 tim=257220814597
WAIT #0: nam='SQL*Net message from client' ela= 740 driver id=1413697536 #bytes=1 p3=0 obj#=-40016373 tim=257220815371
CLOSE #348647416:c=0,e=33,dep=0,type=1,tim=257220815447
=====================
PARSING IN CURSOR #348528704 len=98 dep=0 uid=45 oct=3 lid=45 tim=257220815496 hv=1424819941 ad='7ff2559e550' sqlid='98af7ppafu1r5'
END OF STMT
PARSE #348528704:c=0,e=35,p=0,cr=0,cu=0,mis=0,r=0,dep=0,og=1,plh=1148792852,tim=257220815496
EXEC #348528704:c=0,e=30,p=0,cr=0,cu=0,mis=0,r=0,dep=0,og=1,plh=1148792852,tim=257220815572
WAIT #348528704: nam='SQL*Net message to client' ela= 1 driver id=1413697536 #bytes=1 p3=0 obj#=-40016373 tim=257220815612
FETCH #348528704:c=0,e=2824,p=0,cr=16,cu=0,mis=0,r=1,dep=0,og=1,plh=1148792852,tim=257220818462
STAT #348528704 id=1 cnt=1 pid=0 pos=1 obj=0 op='SORT AGGREGATE (cr=16 pr=0 pw=0 time=2828 us)'
STAT #348528704 id=2 cnt=3075 pid=1 pos=1 obj=228740 op='INDEX FULL SCAN PS_PSPMCSO_CHART (cr=16 pr=0 pw=0 time=333 us cost=0 size=13 card=1)'
WAIT #348528704: nam='SQL*Net message from client' ela= 123 driver id=1413697536 #bytes=1 p3=0 obj#=-40016373 tim=257220818671
FETCH #348528704:c=0,e=1,p=0,cr=0,cu=0,mis=0,r=0,dep=0,og=0,plh=1148792852,tim=257220818696
WAIT #348528704: nam='SQL*Net message to client' ela= 0 driver id=1413697536 #bytes=1 p3=0 obj#=-40016373 tim=257220818714
WAIT #348528704: nam='SQL*Net message from client' ela= 702 driver id=1413697536 #bytes=1 p3=0 obj#=-40016373 tim=257220819434
CLOSE #349389936:c=0,e=16,dep=0,type=1,tim=257220819496
=====================
PARSING IN CURSOR #349702624 len=555 dep=0 uid=45 oct=3 lid=45 tim=257220819548 hv=1888777338 ad='7ff2559ce90' sqlid='5phgqq9s98x3u'
SELECT DISTINCT OPRID , TO_CHAR(CAST((LOGINDTTM) AS TIMESTAMP),'YYYY-MM-DD-HH24.MI.SS.FF') , TO_CHAR(CAST((LOGOUTDTTM) AS TIMESTAMP),'YYYY-MM-DD-HH24.MI.SS.FF') , PM_SIGNON_TYPE , PM_SIGNOFF_TYPE FROM PSPMCSOLOG_VW WHERE '1' <> '2' AND TO_DATE(TO_CHAR(LOGINDTTM,'YYYY-MM-DD'),'YYYY-MM-DD') >= TO_DATE('2005-07-06','YYYY-MM-DD') AND TO_DATE(TO_CHAR(LOGOUTDTTM,'YYYY-MM-DD'),'YYYY-MM-DD') >= TO_DATE('2005-07-06','YYYY-MM-DD') AND OPRID NOT IN ( SELECT OPRID FROM PSPMCSOCHRTXOP) AND LOGIPADDRESS NOT IN ( SELECT LOGIPADDRESS FROM PSPMCSOCHRTXIP) ORDER BY 2
END OF STMT
PARSE #349702624:c=0,e=35,p=0,cr=0,cu=0,mis=0,r=0,dep=0,og=1,plh=4226533831,tim=257220819547
EXEC #349702624:c=0,e=47,p=0,cr=0,cu=0,mis=0,r=0,dep=0,og=1,plh=4226533831,tim=257220819669
WAIT #349702624: nam='SQL*Net message to client' ela= 1 driver id=1413697536 #bytes=1 p3=0 obj#=-40016373 tim=257220819723
WAIT #349702624: nam='SQL*Net more data to client' ela= 76 driver id=1413697536 #bytes=8145 p3=0 obj#=-40016373 tim=257220831271
FETCH #349702624:c=15600,e=11621,p=0,cr=214,cu=0,mis=0,r=201,dep=0,og=1,plh=4226533831,tim=257220831375
WAIT #349702624: nam='SQL*Net message from client' ela= 988 driver id=1413697536 #bytes=1 p3=0 obj#=-40016373 tim=257220832412
WAIT #0: nam='SQL*Net message to client' ela= 2 driver id=1413697536 #bytes=1 p3=0 obj#=-40016373 tim=257220832481
WAIT #0: nam='SQL*Net message from client' ela= 40 driver id=1413697536 #bytes=1 p3=0 obj#=-40016373 tim=257220832541
*** ACTION NAME:(PSPMCSOSUM.MAIN.SELECT.C) 2012-11-22 21:47:38.937

However, MAIN.SELECT.D duly appears in the AE batch timings report.


                               C o m p i l e    E x e c u t e    F e t c h        Total           
SQL Statement                  Count   Time     Count   Time     Count   Time     Time    
------------------------------ ------- -------- ------- -------- ------- -------- --------
…
AE Program: PSPMCSOSUM

MAIN.CTL.D                           1      0.0       1      0.0       2      0.0      0.0
MAIN.SELECT.D                        1      0.0       1      0.0     556      0.0      0.0
MAIN.STATS.S                         1      0.0       1      0.5       0      0.0      0.5
…

This is a serious problem  If you profile the top SQL statements in an Application Engine (using either ASH as I have done above, or by profiling a trace file and looking for the top SQL statement by searching through the raw trace file) it will lead you to the wrong conclusion!  Time spent in PSPMCSOSUM.MAIN.SELECT.D will be accounted as having been spent in PSPMCSOSUM.GETCNT.CNT.P.  It is not until you look for the specific SQL statement in Application Designer that you realise that the source code doesn't match the instrumentation.
 
Nevertheless, this instrumentation is a very welcome and significant improvement for Application Engine. It will help to localise performance problems. However, until the omissions are fixed, you will need to be aware of their implications and avoid falling into the traps.

My thanks to Wolfgang Breitling for telling me about the feature.

Friday, November 16, 2012

Using Two Temporary Tablespaces in PeopleSoft

A longer version of this posting, with all necessary code and a demonstration test, is available as a technical note on the Go-Faster website.  I am working with two different PeopleSoft customers who have had challenges with the size of the temporary tablespaces.  Critical batch processes have failed because they have exhausted space in the temporary tablespace.
ORA-01652 unable to extend temporary segment...
  • In one case, the one and only temporary tablespace in a Payroll system has over time been extended to in excess of 360 GB.  This has happened in response to PeopleSoft processes that failed because they cannot allocate temporary tablespace because somebody else has consumed it.  This treated the symptom rather than the cause.  This system has a number of other Oracle database users who have read-only access to the PeopleSoft data to perform ad-hoc queries.  These users all share the one temporary tablespace.  Occasionally, a query will be submitted that runs for many hours, writing many gigabytes of data to the temporary tablespace, when it would have been better to terminate the process
  • Another system has 64 GB in the PSTEMP temporary tablespace used by SYSADM.  All other users already use another temporary tablespace, but PeopleSoft processes sometimes still fail because most of the temporary tablespace has been consumed by an ad-hoc PS/Query process, and there is nothing left for other processes. This system also has other Oracle database users with read-only access, but here they use the default TEMP temporary tablespace.
If a PeopleSoft system has database users executing ad-hoc queries, then allocating those users to separate temporary tablespace is a sensible first step.

However, in this post, I suggest going further.  I propose switching some PeopleSoft processes to use a different temporary tablespace.  Regular PeopleSoft processing will continue to use the first temporary tablespace, but ad-hoc queries will use the second temporary tablespace.  Thus, the first temporary tablespace can be sized to cater for normal processes safe in the knowledge that it won’t be consumed by ad-hoc queries and you won’t get failures due to space errors.  Meanwhile, the second tablespace can be limited to a reasonable size, and queries that make unreasonable demands on the temporary tablespace will error.

I am going to exploit two features:
  • When a session sets CURRENT_SCHEMA to another schema it uses the temporary tablespace assigned to that schema rather than its own.
  • From PeopleTools 8.51 you can direct read-only activity via a second connection to a standby database. If you are using Oracle Active Data Guard you must configure something that looks like a second PeopleSoft database in another schema, but that is composed of database synonyms that point to the first schema.
To make PeopleSoft process use an alternative temporary tablespace:
  • Create a second schema (I'll call it SYSADMRP) in the same database, and specify a different temporary tablespace for the user.
  • Create synonyms in the second schema for every table and view in the PeopleSoft (SYSADM) schema.
If you are not using Active DataGuard or are below PeopleTools 8.51 then you can set CURRENT_SCHEMA with two triggers.
  • Create an AFTER LOGON trigger that will set CURRENT_SCHEMA to SYSADM for PSQRYSRV query server processes only.
CREATE OR REPLACE TRIGGER sysadm.psqrysrv
AFTER LOGON
ON sysadm.schema
DECLARE
  l_module VARCHAR2(64);
BEGIN
  SELECT sys_context('USERENV', 'MODULE') 
  INTO   l_module
  FROM   dual;

  IF UPPER(l_module) LIKE 'PSQRYSRV%' THEN --then this is a PSQRYSRV session
    EXECUTE IMMEDIATE 'ALTER SESSION SET CURRENT_SCHEMA=SYSADMRP';
  END IF;
EXCEPTION WHEN NO_DATA_FOUND THEN NULL;
END;
/ 
  • Create another trigger to set the current schema for the application engine process that runs scheduled queries (you might want to add others to this list).
CREATE OR REPLACE TRIGGER sysadm.set_current_schema
BEFORE UPDATE OF runstatus ON sysadm.psprcsrqst
FOR EACH ROW
WHEN (  (new.runstatus = '7' OR old.runstatus != '7') --if starting or terminating
     AND new.prcsname IN('PSQUERY')) --restrict to certain programs
DECLARE
BEGIN
  IF :new.runstatus = '7' THEN --if starting set alternative schema
    EXECUTE IMMEDIATE 'ALTER SESSION SET CURRENT_SCHEMA=SYSADMRP';
  ELSE --when process terminates reset to standard schema in case this is a PSAESRV process
    EXECUTE IMMEDIATE 'ALTER SESSION SET CURRENT_SCHEMA=SYSADM';
  END IF;
END;
/

If you are using at least PeopleTools 8.51, you don't need these triggers.  Instead, you can configure the standby connection to the same database
  • PS/Queries will always use the standby connection and hence the alternative tablespace.  
  • Batch processes can be marked as read-only to make them connect to the standby connection. Remember that you must use PSAESRV processes.
  • If you want to make specific PeopleSoft components use the alternative temporary tablespace then you can only do this by perverting the PeopleTools Active Data Guard support and marking components as read-only.

Conclusion

Now, you can choose an appropriate size for the one temporary tablespaces that will be sufficient for the regular operation of the application.  Adhoc queries will use alternative temporary tablespace.  You might choose to set a temporary tablespace size that may still cause queries to fail with a temporary tablespace error, but at least that won’t cause business-as-usual processes to crash.

You could even choose to run with three temporary tablespaces, one for PeopleSoft processes, one for PeopleSoft queries, and one for ad-hoc users accessing the database directly.